Returns & Exchanges
At nagahomme, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return and exchange policy. All items must be returned in their original, unworn condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your nagahomme account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Pack Your Items
Place the garments securely in their original packaging, ensuring all designer tags and protective seals are intact.
- 3.Ship to Our Warehouse
Affix the prepaid shipping label provided in your email to the outside of the parcel and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
